Acceptance of Terms
By accessing or using the Tennessee Water Damage Pros website at tnwaterdamagepros.pages.dev, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please discontinue use of our website immediately. These terms apply to all visitors, users, and others who access or use our services.
We reserve the right to modify these terms at any time. Your continued use of the website following any changes constitutes acceptance of those changes. We encourage you to review this page periodically to stay informed about our current terms.
Services Provided
Tennessee Water Damage Pros provides water damage restoration, mold remediation, and related emergency services to residential and commercial properties throughout Tennessee. The information on this website describes our general service offerings and does not constitute a guarantee of specific results or timelines.
Service availability may vary based on location, weather conditions, demand, and other factors beyond our control. We make reasonable efforts to respond to emergency calls promptly, but response times are estimates and not contractual commitments. All services are subject to scheduling confirmation and feasibility assessment at the time of your request.
We do not guarantee that our services will prevent future damage or that all affected materials can be fully restored. Some situations may require replacement rather than restoration, and we will advise you accordingly during our assessment process.
Phone Calls and Estimates
When you contact Tennessee Water Damage Pros by phone, you may speak with our staff or with affiliated contractors who assist with call handling and scheduling. Phone consultations are provided to help assess your situation and arrange appropriate services.
Initial estimates provided by phone or through our website are preliminary and based on information you provide. These estimates are not binding quotes. A formal, written estimate will be provided only after an on-site inspection by a qualified technician. Actual costs may differ from initial estimates based on conditions discovered during inspection or changes in scope during the project.
We do not charge for standard emergency response calls or initial assessments in most service areas, though certain specialized inspections may incur fees that will be disclosed in advance.
Independent Contractors
Tennessee Water Damage Pros works with a network of independently owned and operated contractors and service providers to fulfill service requests across our coverage area. These contractors are not employees of Tennessee Water Damage Pros.
While we select contractors based on qualifications, licensing, and performance standards, each contractor operates as a separate business entity and maintains their own insurance, licensing, and employment practices. Tennessee Water Damage Pros is not liable for the actions, omissions, or negligence of independent contractors except to the extent required by applicable law.
By requesting our services, you acknowledge and agree that your service may be performed by an independent contractor acting on behalf of Tennessee Water Damage Pros, and that the contractual relationship for the actual restoration work exists between you and the performing contractor.
Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Tennessee Water Damage Pros or its content suppliers and is protected by United States and international copyright and trademark laws. You may view and print pages from this website for your personal, non-commercial use only.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from this website without prior written permission. Unauthorized use may violate copyright, trademark, and other applicable laws.
Limitation of Liability
To the fullest extent permitted by law, Tennessee Water Damage Pros shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of this website or our services. This includes damages for loss of profits, goodwill, data, or other intangible losses, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising from or related to these terms or our services shall not exceed the amount you paid to Tennessee Water Damage Pros for the specific service giving rise to the claim, or one hundred dollars ($100), whichever is greater. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.
Disclaimers
This website and all information, content, and services provided through it are offered on an "as is" and "as available" basis without warranties of any kind, either express or implied. Tennessee Water Damage Pros expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the website will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected. We make no representations about the accuracy, reliability, completeness, or timeliness of the content on this website. Reliance on any information provided is solely at your own risk.
Water damage situations can involve health and safety hazards including mold, structural instability, and electrical dangers. This website does not provide professional advice regarding health, safety, or building codes. Always consult qualified professionals for assessments specific to your property and situation.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions. Any dispute arising from these terms or your use of our website or services shall be subject to the exclusive jurisdiction of the state and federal courts located in Tennessee.
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising from these terms must be filed within one (1) year after such claim or cause of action arose, or it shall be forever barred.
Changes to These Terms
Tennessee Water Damage Pros reserves the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting to this page with an updated effective date. Your continued use of the website following any changes indicates your acceptance of the revised terms.
We encourage you to review this page regularly. If we make material changes to how we treat your personal information, we will notify you through a notice on the website or by other appropriate means.
Contact Information
If you have any questions about these Terms of Service, please contact Tennessee Water Damage Pros. You may reach us through the contact information provided on our website at tnwaterdamagepros.pages.dev.
For urgent service needs, please call our emergency line directly. For non-urgent inquiries regarding these terms, please allow up to two business days for a response.